Seminar: Professional Telephone Debt Collection Techniques [Albury]

Seminar Description

This training programme/session is designed for credit/accounts receivable people at all levels of experience/exposure employed in accounts/collection or credit departments or any business where invoices are issued and credit facilities are provided.

About the Presenter

This session will be led by Horst Guelzow who has been involved in Credit Management for over 25 years and is currently working in the industry doing what he does best ‘collecting money for clients’. Horst draws on his experience in a diverse range of areas including the Finance and Insurance industries as well as the government sector. He has been responsible for setting up credit departments and is a Workplace Trainer and Assessor within the Credit Industry.

Who Should Attend?

Business Owners, Accounts staff, credit controllers, accounts receivable, accounts payable, Business managers, accountants. ALL STAFF who have dealings with customers who are issued with an invoice and who have not paid within YOUR trading terms. 

This session runs from 8:45am to 4:30pm, including a 1 hour lunch break and two 15 minute refreshment breaks.

Includes Workbook, Refreshments, Lunch, Notes (Valued at approx $80.00) certificate and networking.

Download File

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