E-book: FREE Debt Collection Handbook

E-book Details

This E-book will automatically be added to your order with any other purchase.

  • E-book
  • 19
  • 3,978kb
  • PDF



Your E-book will be available for download in PDF format once you have purchased it.

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E-book Description

FREE for a limited time with any other purchase! Valued at $19.95!

Your handy reference for day to day Debt Collection activities.

The Debt Collection Handbook is a compact 19 page A5 E-book detailing a range of critical debt recovery issues, from the Trade Practices and Privacy Acts to questioning and negotiation techniques.

Topics include:

  • Brief overview of relevant sections from the Trade Practices and Privacy Acts
  • Checklist for debt collection phone calls
  • Common debtor excuses
  • Debtor questioning and negotiation techniques
  • Tips for making a collection call
  • Note taking suggestions



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