E-book: Essential Debt Collection Guide

E-book Details

$49.95 AUD (inc GST)

  • E-book
  • 64
  • 4,325kb
  • PDF



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E-book Description

How to Collect It NOW: Your Essential Debt Collection Guide.

'How to Collect It NOW' is a complete Debt Collection eBook, providing comprehensive insight drawn from our extensive 25+ years of real world industry experience.

The complex domain of Debt Collection can be wrought with pitfalls. At various times you will need to deal with difficult debtors, a plethora of policies and procedures, not to mention legal complications.

This essential Debt Collection guide attempts to help you overcome these issues, covering a wide array of material to assist with many facets of the industry.

Topics include:

  • Credit Policies and Procedures
  • Establishing Trading Terms
  • Telephone Collection Calls - DOs and DON'Ts
  • Notes on Negotiation and Persuasion
  • Counselling and Motivating Debtors
  • Payment Warning Signs
  • A Guide to Debt Collection Letters

One aspect of Debt Collection that became apparent very early in the authors’ career was to ‘treat people as you would like to be treated’.

These guidelines have been written with this approach in mind. Should you follow the same train of thought, you and your staff will increase your Debt Collection results and in so doing increase your business’ profits and reduce bad debts.

We trust you gain the same benefits from these guidelines as countless of others have in the past, and will undoubtedly continue to do so in the future.

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