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E-book Description
Don't be caught without Collect It NOW's 12 page booklet featuring essential Credit Management tips drawn from our expansive 25+ years of industry experience!
There are 52 pointers in this guide, one for each week of the year and is complete with advice on handling and preparing for collection calls, using body language and psychology to your advantage when dealing with debtors, plus managing credit staff and much more.
This is an indispensable tool for any debt collector or credit manager!
If you want to take a real shortcut why not register for one of our Professional Debt Collection Seminars and learn about these and other tips and much, much more!
Sample tips:
- How to use body language to achieve success.
- How to commence the collection process.
- How to threaten the use of debt collection agents.
- How to maximise results to speak to the 'decision maker'.
- How to handle late paying customers.
