E-book Description
20 Most Popular Excuses Used by Debtors and How to Overcome Them
This e-booklet features 20 of the most popular excuses used by businesses or debtors when dealing with debt collectors.
We provide tactical rebuttals and appropriate questions to field that have been garnered from our extensive 25+ years of experience in debt collection.
This is a valuable reference to have on hand for your next debt collection interview!
Sample questions:
- We can't pay you; we have a cash flow problem.
- We pay all of our accounts at 60 days.
- We are waiting for the manager to sign the cheque.
- The account is wrong.
- The debtor is always too busy to talk.